“I love meeting new people and learning what makes them tick,” says Alex, who makes it a priority to build relationships with customers. “It’s important to me to make sure the customer is happy. I want customers to know they’re not just a number to us. We’re here for them when they need us.”
“I’ve been in sales my whole life, and I truly enjoy the relationship-building it requires. It’s satisfying to build trust and rapport with customers and deliver solutions that create value,” says Brian. “You create friends, too — it’s not just business.“
For many years, Lab Manager Dan King led the team at QC Group, an IIA subsidiary, with integrity and heart. In his daily dealings with customers, he embodied the company’s values — first and foremost, providing Story-Worthy Service.
Because of his unique background in communications and journalism, Keith brings valuable “soft skills” to a business based in hard science. He enjoys the variety that each day brings, and the opportunity to develop solutions to each customer’s issues.
Ever since he watched his grandfather head off for long stints working on the railroad, Dakota Hinrichs wanted a job that put him on the road.
With more than 40 years of inspection experience, Jesse Delgado has become one of the most respected voices in the nuclear power industry. He helped develop […]
Industrial Inspection & Analysis (IIA) has the Hamilton Spectator to thank for at least one of its talented team members: Ryan Yaremko. When the Ontario-based newspaper […]
Nick Szkotak is embracing his new role as General Manager of Lab Services with IIA. Nick’s previous experience in the boiler, power, and construction arenas and […]
After almost 4 decades in the non-destructive testing industry, Juergen Bloch has seen a lot. He’s helped scores of technicians and still thoroughly enjoys his work, […]
Tess Poon truly enjoys coming to work each morning as Office Manager at IIA Lab Services. Tess loves to get an early start, and even though […]