Meet Nick Batts, Assistant Mechanical Manager at IIA’s St. Louis Lab, whose mechanical mind and commitment to safety help customers understand how and why products fail before they reach the public.

In the mid-1990s, an enterprising California kid began working part-time as a data entry assistant for Q-Plus Labs, when it was still based in the owner’s garage in Rancho Santa Margarita. Little did Mike Lyons know that his side gig in high school would lead to a rewarding career as a respected metrology expert.

Not so long ago, you would have found Seong Ah Jo working behind the scenes in Korea’s fast-paced world of sports broadcasting. These days, cranes are her comfort zone — and Canada’s crane operators could not be happier about that.