This IIA Team Member Exemplifies Growth, Change and Potential

Hard work pays off, and Sabrina Ware is an outstanding example of how to use key traits, specifically, knowledge, dedication, fearlessness and loyalty, to create a success story. Sabrina has been a part of the IIA Lifting Services team for nearly five years and continually challenges herself to learn all there is about the business. She is now a Lifting Services Expert and, in her relatively short career with IIA, has already earned three promotions.

Sabrina began her journey at IIA in the Lifting Services QS department with responsibility for creating customer Fleet Safety Analysis. This entry-level position exposed Sabrina to the different types of equipment IIA Lifting Services inspects and certifies. Soon thereafter, she was promoted to the Billing Department where she generated customized customer billing summaries, which afforded her the opportunity to learn about IIA’s pricing. Gaining career momentum, Sabrina then advanced to the Sales Department where she was able to combine her equipment and pricing knowledge to build exceptional relationships with customers. Sabrina has now been promoted to Office Manager and is responsible for overseeing the following teams: billing, financial, payroll, and QS, along with supporting the General Manager as his right-hand woman.

Sabrina attributes her success to a “can-do” attitude. Recognizing knowledge as empowering, she challenges herself to gain a deep understanding of how things work. A naturally quick-learner, Sabrina is not afraid to roll up her sleeves and appease her insatiable curiosity to understand all parts of the business. This appetite for excellence is how and why she is easily able to support all aspects of the business, solving problems and helping others help themselves.

Sabrina was born in California but spent a majority of her life living in Chicago before moving to Phoenix, AZ five years ago. Prior to joining IIA Lifting Services, Sabrina worked for 15 years as a database tester.

When asked the best part of her job at IIA, Sabrina is grateful for the doors of opportunities that have been opened for her professionally. “Some people are fearful of change, but they don’t realize how change opens doors of opportunities,” she says, “with change comes growth and the potential to learn new technology, new ideas and ways of doing things.” Further, she encourages others to embrace change with a fearless attitude acknowledging that if it doesn’t challenge you, it doesn’t change you.

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